IPhone makers often don’t say “I’m sorry”, so no apology at all. But even with other standards, statements about slowdown of iPhones and older batteries are rare and can be significant.
Apple doesn’t apologize for hardware flaws like the Antennagate conflict that plagued the iPhone 4. And as of 2012, when Apple Maps was a big failure, we weren’t apologizing for the dull software.
No, Apple apologizes for one of those decisions. It is not a bug that Apple excuses. That’s a function.
Now that it has been maintained, Apple has basically driven to make consumer-friendly moves that should be in the first place. Over the next 12 months, customers will replace their iPhone batteries for $ 29 each instead of the previous $ 79. IOS operating systems also add new features that allow users to monitor battery status.
But more important than these details is that an excuse could fundamentally change an important part of how Apple does business.
The iPhone’s “glitch” could be fixed by replacing the battery.
Many iPhone owners have upgraded their devices because their old phones are slow and buggy. Now, we know at least in some cases — at least the past year — just replacing the battery will solve the problem and eliminate the need to buy a new phone.
Apple Antenna Gate Jobs Steve Jobs 2010
Will Apple intentionally hide the decline in battery performance to increase sales? Apple says it’s just trying to prevent the phone from shutting down.
You can read the apologies and determine if you can trust it. In any case, the important thing is that Apple knew what Apple was doing and the user didn’t know.
In an apology, Apple is committed to providing users with the information they need to decide whether to upgrade their phones or simply replace the battery. At least one iPhone user knows that after Apple’s statement it is trying to replace the battery instead of buying a new device.
This support will be felt in the years ahead.
This incident and Apple’s corresponding response are in a different line from past scandals. Antenna gate — which involves the loss of signal strength of the iPhone 4 antenna when the iPhone is one in a certain way — provides customers with a free plastic shell for phones that Apple is supposed to address.
The next model is missing after giving and repairing design flaws. In response to the mapping debate, Apple is slowly and steadily improving the navigation app, and is not the focus of major embarrassment and customer anger.
However, the implications of Apple’s decision to add battery control to iOS are likely to hold. This information will be available on the iPhone and iPad for current and possibly future models.
All the latest iPhones will bring this exquisite result from Apple for years to come. Apple can’t pull down — it’s already naturally acknowledged that it made a mistake.
Still, this whole tobacco battery slowdown may have a silver lining for the company. Assuming that the data shared by the battery monitoring feature is useful and that the battery replacement program works smoothly, Apple customers will find out more and improve iPhone functionality.
Scott Forstall Apple Map
Scott Forstall, Apple’s senior vice president at the time, introduced Apple Maps in 2012. The app is a major failure that Apple CEO Tim Cook apologized, and Forstall will soon be.
Indeed, Apple probably lost some goodwill.
But before the Apple Fiasco shows that the company has a way to bounce back. Maybe this will serve as a positive lesson for Apple about the value of openness and transparency — something that has long been lacking.
Or when Steve Jobs apologized for Antennagate, he said: “I do all this because I love the user. If there is a shortage-in some cases-we’ll do more. We’ll work hard to see what’s wrong. reward us.